2.8 MILLION DINAR BILL, READING NOT TAKEN FOR TWO YEARS: What the new trade law rules bring

TL;DR

New laws in Serbia aim to improve consumer rights and meet EU standards.
Concerns exist that consumer rights may remain largely on paper, with difficult enforcement.
Maximum fines for traders have not significantly increased for 15 years.
New regulations may allow local government acts to supersede consumer protection laws in utility disputes.
The period for consumers to directly seek refunds for non-conforming goods has been shortened to one month.
Serbia lacks a functional collective protection system (class actions), allowing large companies to harm millions of users with small individual amounts.
Positive changes include mandatory warnings before debt collection, clearer warranty regulations, and real-time price updates for retailers.
Despite formal increases, penalties for violations are considered too low for large corporations to alter their practices.

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