economy
March 1, 2026
EDS warns of the most common mistake if you read the meter yourself: Step-by-step on how to fix it
EDS emphasizes that one of the most common mistakes concerns the meter point code, which can be found in the upper left corner of the electricity bill and has 12 digits. It happens that the user permutes numbers when entering the meter point code.
TL;DR
- Over 700,000 users have installed the EDS mobile app.
- The app allows users to self-report meter readings between the 1st and 6th of the month for a 6% discount.
- A record 180,000 readings were submitted on the first day of last month.
- The app is developed and improved by EDS employees, with over 99% of users reporting successfully.
- Common errors include incorrect meter point codes (12-digit numbers on bills) and misreading digital meter registers.
- Users receive email notifications for errors and can correct them within the app, with a deadline of the 10th for meter reading corrections.
- Incorrect meter point codes require deleting and re-adding the meter point with the correct code.
- For digital meters, users should photograph specific registers (e.g., 15.8.1 for higher tariff, 15.8.2 for lower tariff).
- Users should only enter the whole number shown on the meter up to the comma, without calculating.
- The app allows memorizing multiple meter points and users can assign custom names to them.
- Alternative reporting methods include the EDS website, a free phone number (0800 360 300), and in-person at EDS counters.
- Users with smart meters do not need to submit readings as EDS reads them remotely.
- Payments made by the 20th of the month also qualify for the 6% discount.
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