economy
January 23, 2026
Računi za struju iznenadili građane: Nekima višestruko veći, drugima sumnjivo niži
Decembarski računi za struju neprijatno su iznenadili pojedine potrošače.
TL;DR
- Consumers are reporting unexpectedly large electricity bills for December, with some costs tripling compared to November.
- Complaints range from slightly higher bills despite similar or lower consumption to drastic increases.
- Some consumers received lower bills but fear future significant increases due to potential misreadings.
- Consumer association "Efektiva" confirms a rise in complaints, attributing some increases to a recent price hike and a lowered threshold for the expensive 'red zone'.
- A significant number of complaints are linked to incorrect meter readings, with consumers advised to compare meter data with their bills and submit evidence like photos to EPS and Elektrodistribucija Srbije (EDS).
- Dejan Gavrilović, president of "Efektiva", notes that problems with bills have persisted for nearly two years, coinciding with the replacement of old meters with new digital ones, with December seeing an intensified number of complaints.
- There are suspicions regarding the remote reading system of digital meters, with some experts suggesting technical malfunctions or even manipulation are possible.
- EDS denies systemic errors and an increased number of customer complaints, stating that each case needs individual verification and that any unintentional errors will be promptly corrected.
- EDS claims to read electricity consumption from the 1st to the 12th of each month for all users, with smart meters read remotely and approximately 600,000 users self-reporting their consumption.
- The article mentions speculation that EDS has outsourced meter reading to companies allegedly close to the government, with T&M Group solutions, linked to a public supporter of SNS, mentioned as a recent contractor.
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