economy
February 13, 2026
A Belgrade resident received a message that his account was blocked: It can happen to anyone
A Belgrade resident contacted the editorial office confused and frustrated by what happened when he tried to use his payment card. Namely, while trying to make a payment, he received a message that his current account was blocked and that he had to contact his bank.
TL;DR
- A Belgrade resident's bank account was blocked due to an expired personal identification card.
- Banks are required by law (Law on Prevention of Money Laundering and Financing of Terrorism) and National Bank of Serbia regulations to block accounts when identification documents are not updated.
- This procedure is in place to prevent money laundering and terrorist financing.
- The account block primarily affects outgoing transactions; incoming funds can still be received.
- Users are obligated by their account agreements to inform the bank of any changes in personal data and provide necessary documentation.
- Banks often send reminders to clients about expiring identification documents to prevent account blocks.
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