travel
March 5, 2026
What are passengers' rights in case of flight and package cancellations due to war circumstances, and what can they not count on?
Passengers from Serbia who have had or in the near future have scheduled flights or tourist packages to one of the Middle Eastern countries, as well as those whose destinations served as transit, will have the option, in case of travel cancellation due to the war in Iran, to request a refund, rebooking, or a gift voucher.
TL;DR
- Passengers from Serbia with flights or travel packages to the Middle East may request refunds, rebooking, or gift vouchers if travel is canceled due to the war in Iran.
- Current war circumstances are considered 'force majeure,' meaning airlines are not obligated to follow standard compensation procedures (e.g., EU Regulation 261/2004) for canceled or delayed flights.
- In war situations, passengers are typically only entitled to a refund of the ticket price, not additional financial compensation or amenities like food, accommodation, or transfers.
- Travel agencies are prioritizing the welfare of passengers currently in affected destinations and are working with partners, embassies, and airlines to ensure safe returns.
- For future travel, agencies are assessing situations individually based on deposits, security conditions, and flight routes.
- Wizz Air has suspended flights to Israel, Dubai, Abu Dhabi, Saudi Arabia, and Amman due to security concerns, with operations being continuously reviewed.
- The conflict has caused the closure of airports and transit routes, leading to the cancellation of numerous international flights to countries including Israel, Iraq, Iran, Qatar, Bahrain, UAE, and Jordan.
- Flights from Belgrade Airport 'Nikola Tesla' to Dubai, Abu Dhabi, and Doha have been significantly affected, although some special flights have managed to evacuate Serbian passengers.
- Airlines like Lufthansa, FlyDubai, Qatar Airways, Emirates, Etihad Airways, KLM, and British Airways have also announced flight cancellations.
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